FAQs
Q: Will I meet my dog walker?
A: Yes. We offer a free consultation where you and your dog will both meet your dog walker. During this session your walker will spend time ensuring that they understand your dog's personality and needs.
Q: Who will walk my dog?
A: Meet the paws on team on our meet the walkers page. Anne is currently our main dog walker.
Q: How many dogs are walked in the group walk?
A: We walk no more than 5 dogs at one time. All the dogs we walk are either on a lead or have a reliable recall. Not all dog walkers in Glasgow have a similar policy
Q: Are you police checked?
A: Yes. All walkers are selected carefully by Lynn, and fully checked. If you do require to see copies of your walkers Disclosure Scotland form, please let us know.
Q: How much do you charge?
A: Our group walks are £10 per dog per walk and £18 per dog per walk for a private on-leash walk. Prices for Cat/Puppy visits start from £8. For information on pet boarding or home visits please contact us.
Q: Do you have a facebook page?
A: Yes here is ourFacebook page.
Q: Are you insured?
A: Yes. Paws On are fully insured by a specialist pet care insurance agency. If you would like more information or to see a copy of our insurance certificate, please contact us and we will be happy to oblige.
Q: Is my puppy old enough to be walked in a group?
A: If your puppy has had all of his/her vaccinations (normally the neccessary vaccinations are complete when the puppy is 12 weeks) then the puppy is old enough to be walked in a group situation. Dogs must be able to be handled on a leash, or be recalled. This will be checked during the trial period.
Q: How do you arrange picking up and dropping off the dogs?
A: We will collect your dog from your house, and then return them safely after their walk. During the first meeting with you and your dog we will arrange how we will gain access to your house. If we need keys, ask that these are ready for collection during this meeting.
Q: What areas do you cover?
A: For daily dog walking and pet visits we cover mostly the west end of Glasgow inlcuding Broomhill, Charing Cross, Clevedon, Dawsholm, Dowanhill, Finnieston, Hillhead, Hyndland, Jordanhill, Kelvinbridge, Kelvindale, Kelvinside, Park Circus and surrounding area, Partick, Partickhill, Woodlands, Woodside, Yorkhill, Kelvinhall. If your location is not listed, please get in touch and we will see if we can accommodate you.
For cat visits & boarding we cover a wider area. Please contact us to see if we can help with your pet.
Q: Do you do out of hours / weekend walking?
A: We will try and accodimate our regular clients if they occasionly need this kind of service. However it is not something we would do on a regular basis.
Q: What is your cancellation policy?
A: If you have to cancel an appointment, please contact us by telephone giving us at least 24 hours notice.
Q: What do you do in case of an emergency?
A: In the unlikely event of an emergency, we will immediately call and notify you. If veterinary assistance is required, we will take your dog to your nominated vet or to the nearest possible one depending on the circumstances.
